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Refund Policy

Your satisfaction is our priority

Satisfaction Guaranteed

We offer a full refund on unused credits within 7 days of purchase.

Refund Eligibility

You are eligible for a refund if: - You request it within 7 days of purchase - Credits have not been used - This is your first refund request

Partial Refunds

If you have used some of your credits, we offer a partial refund for unused credits (minus a 10% processing fee).

How to Request a Refund

1. Email billing@photocvia.com with your account email 2. Include your purchase date and order number 3. Explain the reason for your request 4. We will process your request within 48 hours

Processing Time

Refunds are processed within 5-10 business days. The exact time depends on your payment method and bank.

Exceptions

Refunds are not available for: - Purchases older than 7 days - Fully used credits - Accounts with Terms of Service violations

Contact

For any billing questions: billing@photocvia.com
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